Guide Requirements

REQUIREMENTS TO APPLY

  • COVER LETTER
  • 1-PAGE ESSAY (ONE SIDE)
  • RESUME
  • 2 LETTERS OF REFERENCE
  • SCANNED COPY OF YOUR VALID DRIVER’S LICENSE
  • ABILITY TO DRIVE A STANDARD TRANSMISSION
  • SCANNED COPY OF YOUR DMV/DRIVER RECORD
  • CURRENT FIRST AID AND CPR CERTIFICATION
  • SCANNED COPY OF YOUR VALID PASSPORT
  • TRAVEL EXPERIENCE
  • STRONG BIKE MECHANICS
  • STRONG PHYSICAL FITNESS
  • COMPUTER EXPERIENCE
  • FOREIGN LANGUAGE (FOR EUROPEAN SCHEDULE)

COVER LETTER

Explain to us why you feel you would be the perfect candidate for this job.

1-PAGE ESSAY

Tell us about the most memorable Customer Service experience you ever received and the impact that it had on you.

RESUME

Updated and current, one-page resume.

2 LETTERS OF REFERENCE

These must be from former employers or other professionals who can vouch for your suitability for this job. If you have a reference from a Trek Travel Guide or other staff member, this must replace one of your two reference letters.

SCANNED COPY OF YOUR VALID DRIVER’S LICENSE

All prospective candidates must be in possession of a current Driver’s License, valid in your state, province or country of residency until the end of the current year. In order to comply with our liability insurance, all potential Guides must be at least 23 years of age and have a clear driving record. Please make sure that the copy is clear and legible.

All Guide scheduled to guide outside of their home country must obtain an International Driver’s License prior to travelling there.

Please note that all costs associated with obtaining the above licenses are the responsibility of the Guide, and are not reimbursable by Trek Travel.

ABILITY TO DRIVE A STANDARD TRANSMISSION

While our North American vans are 12 and 15-person automatic vehicles, our European vans are all manual transmission. We require all potential applicants to be comfortable driving both.

SCANNED COPY OF YOUR DMV/DRIVER RECORD

This must be dated within 30 days of your application. Your driving record must have no more than 3 moving violations in the last 3 years. Please note that we will not hire anyone with a DWI/DUI (driving while under the influence of alcohol) conviction on his or her record, regardless of how long ago the offense occurred. Unless you are a California resident, Trek Travel Guides do NOT need to obtain a Commercial Driver’s License. For our trips in Canada, all of our Canadian Guides must obtain a Class 4 Driver’s license.

CURRENT FIRST AID AND CPR CERTIFICATION

All candidates offered a Guide Contract will be required to obtain their First Aid Level 1 (or Basic) as well as Adult CPR certification, valid until the end of the year, and submit a copy of these to the Trek Travel office prior to commencing work. Guides are responsible for the cost of this certification and responsible for submitting evidence of re-certification yearly.

SCANNED COPY OF YOUR VALID PASSPORT

All Trek Travel Guides are required to either be in possession of, or obtain a passport that is valid 6 months past the end of the current year and submit a copy of this to Trek Travel office prior to commencing work. This is a requirement for ALL of our guides, regardless of whether or not you work in North America or abroad. Guides are responsible for the cost of obtaining their passport.

STRONG PHYSICAL FITNESS

You have to be fit enough to be able to ride the distances and terrain on any one of our trips. Please refer to our Rider Level 3 for a general idea of guide physical fitness required. Remember that while a Trek Travel Guide will split their time between bike support and driving van support, all Guides need to be able to ride every single day of a trip if needed.

In addition to the cycling, Trek Travel Guides are required to load and unload 20+bikes on top of our vans, load, unload and deliver luggage for 20+ guests, and set up picnics that involve moving large coolers and bins. We expect that all of our Guides to be able to comfortably lift 50 lbs over their head.

STRONG BIKE MECHANICS

We expect our Guide Candidates to be competent and confident in the following Intermediate Bike Mechanic Skills BEFORE arriving at Guide Training:

  • Remove and replace either a tube and/or tire from both the front and rear of a bike, and properly seat the wheel in the dropouts with proper tightening of the quick release lever in 5 minutes or less
  • Remove and install pedals in 5 minutes or less
  • Remove and replace a bike chain in 5 minutes or less
  • Adjust a bike saddle, both height and fore/aft position
  • Remove and replace a brake cable on a road bike equipped with internally routed cables
  • Properly adjust both brake pad alignment and lever throw on a road bike
  • Remove and replace a derailleur cable on a road bike equipped with internally routed cables
  • Properly adjust both front and rear derailleurs on a road bike
  • Adjust a bike helmet for the proper fit
  • Properly tape handlebars on a road bike in 10 minutes or less
  • Demonstrate general familiarity with carbon fiber bike frames
  • Change a handlebar stem and properly tighten to the specified torque

It is important to note that if you are invited to Guide Training, you will be tested on your proficiency with these skills in order to be considered for a Guide Contract.

COMPUTER EXPERIENCE

  • Comfortable with MS Word and Excel
  • Comfortable with both Internet and Email (Guides use both of these extensively as the primary method of communicating with the office)
  • Comfortable using a smart phone

TRAVEL EXPERIENCE

Having spent time travelling and experiencing other cultures will certainly increase your odds of being offered a contract with us. We look for people with an expansive worldview who relish the idea of working in other countries and regions while imparting their knowledge of foreign cultures to our Guests.

FOREIGN LANGUAGE (FOR EUROPEAN SCHEDULE)

The ability to speak a foreign language increases your chances of being offered a contract! We have many trips in France, Italy and Spain and therefore we have a strong need for Guides who are conversant in the languages of those regions.

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